Main Roles and Responsibilities

• Ensure the highest possible levels of care provision are maintained at all times
• To undertake all duties in accordance with the company policies and procedures
• Liaise closely with the Registered Manager at all times, reporting any concerns, changes or difficulties regarding clients
• Duties will include aspects of personal care to allow Clients to maintain their personal hygiene, appearance and physical comfort
• Assisting in the preparation and making of meals, drink and snacks, enabling people who use our services to maintain a good level of nutrition and hydration
• To provide assistance with other tasks of daily living which may include cleaning and maintaining the cleanliness of their environment, shopping, laundry and bill paying
• To assist Clients to take medication as identified in their care plan and depending on the level of training received by the individual Carer.
• Participate in team meetings, staff events, attend any training provided by the company and reviews as required
• To work as part of a team with colleagues and work closely with other agencies involved with the Clients care for example District Nurses and contribute to the effectiveness of the wider team
• To work in accordance with the weekly work schedule and maintain timely records such as communication sheets and MAR Charts in a clear, legible and professional manner
• To provide social support, talking and listening to the Client, helping them to maintain contact with friends and family and other contacts in potentially isolating situations
• To contribute to the safe moving and handling of Clients to maximise their physical abilities and mobility
• Act on own initiative and exercise decision making skills, as far as possible and wherever appropriate and develop knowledge and good practice

Qualifications & Experience

• No experience required as a full induction and ongoing training will be provided
• Good verbal and written communication skills
• Previous experience working in a Care role is desirable but not essential
• Able to demonstrate good organisational and time management skills
• Abilities, Skills & Behaviours
• A genuine desire to make a positive difference to the lives of others with the ability to promote wellbeing through positive attitude and work practices
• The ability to work on your own initiative and be a well-integrated team member.
• Willingness to participate in continuing professional development
• Flexible and positive approach to work patterns/schedules and business needs
• Excellent punctuality, reliability and a strong desire to accomplish operational goals and objectives
• Caring, friendly and empathetic approach to client group with the ability to build professional relationships
• Ability to remain calm and collective in a difficult and pressurised situation