Here at Osa Healthcare Recruitment we are committed to finding wonderful staff who share our values and are dedicated to providing professional, caring and high quality services. We want to find the right people the right role for them.
Job Title: Field Care Supervisor
Location: Bradley Stoke
Length/Type of Post: Permanent
Our client offers high standard Domiciliary Care and Supported Living Services that aim to enhance the quality of life of the service users while providing an environment where everyone flourishes.
To play a lead role in the development of good community care practices and procedures.
To represent the company as the first member of staff to visit Service Users and undertake complete assessments of task and risk. To transfer this information into a completed care plan.
To work in conjunction with the office care co-ordinator and to assist in the smooth running and upkeep of all care delivery practice and procedures.
To provide a cover care service and deliver care as instructed by the care manager and care co-ordinator when emergencies, short-term requirements and covers are needed.
PRINCIPLE RESPONSIBILITIES QUALITY AND STANDARDS
Deliver initial care service to all new service users, to introduce permanent carers and to monitor and review ongoing packages of care, undertake regular spot checks, assessments and review visits as required.
Attend case conferences or reviews as required in order to monitor and review care packages.
To further establish the quality reputation of the company and identify opportunities for increasing service provision, through effective liaison with other agencies as appropriate: - Care Managers - Home Care Organisers - Purchasing Officers - Hospitals - GPs - Friends - Relatives - Other interested parties
To participate in staff meetings on a regular basis.
Promote the development of staff and provide leadership in the improvement of good care practice.
Attend and participate in training as required for service development. Contribute to the service of development of appropriate training programmes for staff. Develop the service, putting Equal Opportunity Policy into practice, ensuring that the service provided is sensitive to need and is culturally appropriate.
To introduce the Healthcare service to all new service users, ensuring they are given and have explained all relevant information, including the customer charter and the complaints procedure.
To carry out risk assessments at all new service users homes and ensure the working environment is safe for carers and Service Users, where it is not to liaise with social services to rectify any unsafe areas, items and to inform carers, Service Users and the office accordingly.
To deputise for the co-ordinator in his/her absence or when co-ordinator is deputising for care manager.
Ensure that client/staff files are maintained and updated as required. Ensure the events and outcomes of all client visits, carer consultations, spot checks, complaints etc., are all recorded in all cases immediately following the event/visit.
Ensure that Service Users care plans are updated, completed regularly and accurately by carers and kept in the client’s home. Copies of client notes over 6 weeks old should be and returned to the client’s file in the office.
Preparation of statistics/reports on service delivery as directed by the care manager or office co-ordinator.
To take part in consultation and planning meetings with the care manager or office co-ordinator as required.
To answer telephone enquiries, ensure correct message recording, actioning of messages and the maintenance and upkeep of daily records and information including key log, ID log, accident book etc.
We want someone who will.
Level 3 NVQ or working towards.
Experience within a Health and Social Care Setting
Experience in Supervisions and appraisals (desirable)
Ability to drive
Takes the lead
Meet our core values
What our client is offering the successful candidate
- Competitive salary
This job role will involve working around vulnerable people therefore your employer may be required to check whether you have a criminal record via the Disclosure and Barring Service (known as a DBS check). You will also be asked questions as part of our self disclosure section on the application form. We operate a fair recruitment process and do not discriminate. Any information you provide will be considered fairly and lawfully.
We are committed to being an equal opportunities company as are all the companies we work with. All applicants will be considered fairly and free from prejudice or discrimination.
We are very proud to say that we have signed the mental health at work commitment. We are passionate about mental health and we are dedicated to doing everything we can to promote mental well-being, support people who are struggling and break down the stigmas of mental health problems. We only work with companies who share our beliefs and care for their employees metal health and well-being.