Position title
Field Care Supervisor

Osa Healthcare are supporting our client to recruit a Field Care Supervisor for their home care service.

Main Duties & Responsibilities

  • Ensure the highest possible levels of care provision are delivered and maintained at all times following all company policies and procedures
  • Support and contribute actively to the training, shadowing and supervision, including spot checks, of existing and new staff in all aspects of their work, and work towards a train the trainer qualification and subsequent training delivery
  • Support, lead and mentor a team of Carers on a day to day basis to ensure they perform to company standards of quality
  • Liaise closely with the Registered Manager at all times, reporting any concerns, changes or difficulties regarding staff or clients and lead manage a portfolio of up to 25 clients including the preparation of all paperwork for review and approval
  • Ensure a thorough knowledge, understanding and adherence to all company policies and procedures in line with CQC regulatory requirements
  • Participate and arrange team meetings and staff events to ensure the effective communication of business goals and objectives on a monthly basis
  • Maintain clear, timely records such as communication sheets and MAR Charts, alerting the Registered Manager to any issues that may cause concern and support the weekly auditing process
  • Deal with all enquiries in a calm, friendly and professional manner to ensure you represent company effectively.
  • Participate in the out of hours / on call services when required (normally 1 evening per week and 1 weekend in 4)
  • Conduct Client and Carer introductions and familiarise the Carer with the client file and care plan
  • Organise work to effect maximum efficiency and value for money
  • Continuously strive towards outstanding in every aspect of your role
  • Act on own initiative and exercise decision making skills, as far as possible and wherever appropriate
  • Building relationships with the residents and families to ensure we deliver personalised care

Qualifications & Experience

  • To hold a QCF level 3 in Adult Health and Social Care or be willing to work towards it
  • Minimum of two years ‘experience of working within a health and social care setting
  • Well-developed verbal and written communication skills
  • Experience of promoting wellbeing through a positive attitude and work ethic
  • Ability to demonstrate a genuine passion for delivering excellent care
  • Able to demonstrate good organisational and leadership skills
  • Abilities, Skills & Behaviours
  • The ability to work on own initiative and as a team member
  • Willingness to participate in continuing professional development
  • Supervisory skills with the qualities to lead and motivate a staff team
  • Flexible approach to work patterns/schedules
  • Highly punctual and reliable at all times
  • Caring and empathetic approach to our client group
Employment Type
Health and Social Care
Job Location
Bristol , South Gloucestershire, BS32
Working Hours
40 hours per week split between direct care and administrative work
Base Salary
££9.75 per hour-££10.50 per hour
Date posted
August 25, 2020
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Position: Field Care Supervisor

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