Here at Osa Healthcare Recruitment we are committed to finding wonderful staff who share our values and are dedicated to providing professional, caring and high quality services. We want to find the right people the right role for them.
Job Title: Receptionist
Location: Cullompton
Length/Type of Post: Permanent
Salary:£19,000 - £21,000
Hours: 37.5 (9am-5pm)
Our Client has a mental health service for women requiring rehabilitation to support them getting back into the community, where conditions may include personality disorders, Autism and associated challenges. This new service is an ideal opportunity for people from secure ward settings who are looking for a less restrictive environment and are keen to support active rehabilitation and community participation.
Job description
As a Receptionist, you know first impressions matter. You'll be a friendly face with a welcoming personality as you greet staff, visitors and service users to the brand new mental health service, The Woodmill in Cullompton.
Working 37.5 hours a week, you will work alongside the reception team to control access to The Woodmill. This will see you maintain a daily visitor book and issue, record and collect staff keys, radios and alarms.
As the face of the service, you will accept and record deliveries and will be responsible for sorting these into the department in-trays. You will ensure all post is franked and/collated to be collected daily.
You will manage the services switchboard as you provide customer care to phone call enquiries and will direct them to the correct individual/department.
As a Receptionist, you will be maintaining an effective booking system for rooms/equipment, with a clear handover to your peers working the evening shift.
A range of training opportunities are available that can see your career grow and you achieve your career aspirations.
Other responsibilities:
- Maintaining a daily patient database/fire register
- Monitoring CCTV and any related alarms
- Maintaining accurate records of contact telephone numbers, updating on a six-month basis and updating internal telephone directory as required
- Responding quickly and appropriately to any breakdown in equipment or requests for alterations
Type of candidate we are looking for.
- O Level/GCSE standard or equivalent, including English
- Good knowledge and use of the English language including grammar, spelling and punctuation
- Experience of working within a Reception environment
- Knowledge and experience of working in a similar setting is desirable
What our client is offering the successful candidate.
- The equivalent of 33 days annual leave – plus your birthday off!
- Free meals & parking
- Wellbeing support and activities
- Career development and training
- Pension contribution
- Life Assurance
- Enhanced Maternity Package
There is also a range of other benefits including retail discounts and special offers and much more.
This job role will involve working around vulnerable people therefore your employer may be required to check whether you have a criminal record via the Disclosure and Barring Service (known as a DBS check). You will also be asked questions as part of our self disclosure section on the application form. We operate a fair recruitment process and do not discriminate. Any information you provide will be considered fairly and lawfully.
We are committed to being an equal opportunities company as are all the companies we work with. All applicants will be considered fairly and free from prejudice or discrimination.
We are very proud to say that we have signed the mental health at work commitment. We are passionate about mental health and we are dedicated to doing everything we can to promote mental well-being, support people who are struggling and break down the stigmas of mental health problems. We only work with companies who share our beliefs and care for their employees metal health and well-being.
